Play Responsibly

Responsible Gaming – Play Safe with KG Time

At kg time, we want every player in Bangladesh to enjoy gaming as entertainment — nothing more, nothing less. This page explains the tools we provide, the warning signs to watch for and how to get help if gaming ever stops feeling fun.

18+
Minimum age to play at kg time
24h
Self-exclusion takes effect within
Free
All responsible gaming tools, no cost
15m
Average support response time

Six Ways KG Time Keeps You in Control

Every kg time player has free access to these responsible gaming tools. You can activate or adjust any of them from your account settings at any time — no questions asked.

Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit into your kg time wallet. Once you hit your limit, no further deposits are accepted until the period resets. You can lower your limit instantly — but increases take 7 days to take effect, giving you time to reconsider. This is one of the most effective responsible gaming tools available on the kg time platform.

Session Time Limits

Decide in advance how long you want to play in a single session. KG Time will send you a reminder when your chosen time is up. You can set limits from 30 minutes to 8 hours. When the session limit is reached, you will be prompted to take a break before continuing. Keeping sessions short is one of the simplest ways to keep gaming enjoyable at kg time.

Reality Checks

KG Time can display a reality check notification at regular intervals during your session — every 30, 60 or 90 minutes. The notification shows your net gaming activity for the session: how much you deposited, how much you won or lost and how long you have been playing. Reality checks help you stay aware of your actual gaming activity rather than losing track of time.

Take a Break

If you feel like you need a short pause from kg time, you can activate a cooling-off period of 24 hours, 48 hours, 7 days or 30 days. During this period, you cannot log in or deposit. Your account and balance are preserved — you simply cannot access them until the break ends. This is different from self-exclusion and is designed for players who just need a short reset.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel they need to step away from kg time entirely. You can self-exclude for 6 months, 1 year, 5 years or permanently. During self-exclusion, your account is closed, all marketing communications stop and kg time will close any new account you attempt to open. Self-exclusion requests take effect within 24 hours of submission.

Proactive Monitoring

KG Time monitors all accounts for patterns that may indicate problem gambling — such as rapidly increasing bet sizes, frequent large deposits in short periods or very long unbroken play sessions. If our system flags your account, a member of the kg time responsible gaming team may reach out to check in and remind you of the tools available. This is not a penalty — it is us looking out for you.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. These are the most common warning signs. If you recognise any of these in yourself or someone you know, it is time to use the kg time responsible gaming tools or contact support.

Chasing Losses

Continuing to play or increasing bet sizes in an attempt to win back money you have already lost. This is one of the clearest signs that gaming has moved beyond entertainment.

Losing Track of Time

Regularly playing for much longer than you intended, or finding that hours have passed without you noticing. Time distortion is a common feature of problematic gaming behaviour.

Spending Beyond Your Means

Depositing money that was set aside for rent, food, bills or other essential expenses. Gaming should only ever be funded from money you can genuinely afford to lose.

Hiding Your Gaming

Feeling the need to conceal how much time or money you spend on kg time from family or friends. Secrecy around gaming is a significant warning sign worth taking seriously.

Gaming to Escape Problems

Using kg time as a way to avoid dealing with stress, anxiety, relationship problems or financial difficulties. Gaming is entertainment — it cannot solve real-life problems.

Feeling Irritable When Not Playing

Feeling restless, anxious or irritable when you are not able to play, or thinking about gaming constantly when doing other things. These are signs that gaming may have become compulsive rather than recreational.

Is Your Gaming Still Under Control?

Answer these questions honestly. If you answer "yes" to three or more, we strongly recommend using the kg time responsible gaming tools or speaking to our support team.

Note: This is not a clinical diagnostic tool. It is a simple self-check to help you reflect on your gaming habits at kg time. If you have serious concerns, please contact a professional support service.

Q1 Have you ever spent more money on kg time than you originally planned in a single session?
Q2 Have you ever played on kg time to try to win back money you had already lost?
Q3 Have you ever borrowed money or sold something to fund your gaming at kg time?
Q4 Has someone close to you ever expressed concern about how much time or money you spend gaming?
Q5 Have you ever felt guilty or ashamed about your gaming activity?
Q6 Have you ever missed work, study or family commitments because of gaming?
Q7 Do you find it difficult to stop playing even when you want to?
Q8 Have you ever used gaming as a way to cope with stress, loneliness or other negative feelings?

If you answered "yes" to three or more questions, please consider activating a deposit limit, session limit or cooling-off period from your kg time account settings. Our support team is also available to help — contact us at [email protected].

How to Set Responsible Gaming Limits on KG Time

Setting limits on your kg time account takes less than two minutes. Here is exactly how to do it. All responsible gaming tools are free and available to every registered player.

Remember: Lowering a limit takes effect immediately. Increasing a limit takes 7 days — this cooling-off period is intentional and is there to protect you.

1
Log in to Your KG Time Account

Go to kg-time.vip and sign in with your registered mobile number and password. If you have forgotten your password, use the reset option on the login page.

2
Open Account Settings

Click on your profile icon in the top right corner of the screen. Select "Account Settings" from the dropdown menu that appears.

3
Navigate to Responsible Gaming

Inside Account Settings, find the "Responsible Gaming" tab. This is where all your player protection tools are located — deposit limits, session limits, reality checks, cooling-off periods and self-exclusion.

4
Choose and Activate Your Limit

Select the tool you want to use, enter your preferred limit or duration and confirm. You will receive an SMS confirmation to your registered number once the limit is active on your kg time account.

5
Contact Support If You Need Help

If you cannot find the responsible gaming settings or need help activating a tool, contact kg time support via live chat or email at [email protected]. We will help you set up the protection you need.

KG Time Responsible Gaming Policy

Play Smart, Play Safe

Enjoy KG Time — On Your Terms, Within Your Limits

Register your free kg time account today and take advantage of our full suite of responsible gaming tools from day one. Set your limits before you play — it takes two minutes and makes all the difference.

Free deposit limits Session time controls Self-exclusion available 18+ only platform